I had an interesting experience this morning. You know from reading this blog that I have been struggling with the concept of social media, and its use in the emergency response arena. Today I conducted an experiment which shed some light on the future, and the possibilities associated with this technology.
If you have been following the news you know that at 0830 this morning the Iowa Supreme Court was to announce its opinion on a case relating to the definition of marriage, and Iowa’s “ban” on same sex union. The politics of this opinion are irrelevant to this discussion. What is important is the way that information traveled.
In this case the Iowa court decided that they would post their opinion on their website at 0830 this morning. With the world upon them the web site became so bogged down that at 0826 it failed completely. This left us in an information black out. By 0840 none of the traditional news outlets had reported on the ruling. Understanding that there were probably hundreds of people at the court house waiting for the decision in person I turned to social media. I logged onto my twitter account and I found one tweet expressing frustration that the court’s web site had failed. Looking for a broader field I turned to monitter.com. This web site searches and streams all of the posts that are made to the Twitter system. I entered three different criteria into the search fields. “Iowa supreme court” “Gay Marriage” “Court Ruling”. At first I only saw information about the court’s website being down. Then I started to receive posts from people who were at the court house. Finally at 0838 I saw one single post which stated the court’s ruling on the case. After that I saw more, and more posts this consistent message spread like wild fire across the network. With the court’s website still in shambles a few people were able to get the text of the court’s opinion and post it to their own sites. The information spread, and it was another 15-20 minutes before a traditional news outlet reported on the ruling.
I’m not convinced that twitter, or monitter would be a great tool to get the big picture of flood damage, but if a tornado struck a community, or a terrorist attack unfolded first person accounts of the event could be very valuable to emergency managers, EOC’s and responders.
Just a thought





